Malaysia Fintechs and Digital Banking

Real-time Online Identity Verification and eKYC

Jumio’s identity proofing and eKYC solutions leverage biometrics, AI and the latest technologies to quickly and accurately verify the digital identities of online users.

  • Online ID and identity verification done in a few minutes.
  • Reduce online account application abandonment rates by up to 40%.
  • Prevent online fraud and comply with Malaysian eKYC regulatory requirements.

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Let a Jumio expert show you how easy it can be to integrate our identity and eKYC solutions into your existing processes. Request a conversation here.

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Watch the 2-Minute Explanation

Quickly Onboard Customers Online While Achieving eKYC Compliance

Updated Bank Negara Malaysia (BNM) eKYC policies allow banks, financial services and insurers operating in Malaysia to conduct video calls or leverage technology like AI, machine learning and biometrics to onboard customers online.
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Biometric technology ensures the customer is a live subject.

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Quickly onboard customers remotely, without an in-branch visit.

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Conveniently perform KYC anytime, anywhere.

How it Works in 4 Easy Steps

idScan

1. ID Proofing Check

Is the ID document authentic and valid?

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2. Similarity Check

Is the person holding the ID the same person shown in the ID photo?

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3. Liveness Check

Is the person holding the ID physically present during the transaction?

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4. Definitive Answer

Jumio Identity Verification delivers a definitive yes or no answer in seconds.

How Jumio Can Help

Jumio uses advanced automation and the power of AI to deliver identity verification solutions for financial institutions worldwide.
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Achieve transparency and accountability

Jumio allows institutions to access and audit our eKYC processes and provides audit results and real-time reports of verification transactions for regulatory review.
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Establish trusted digital identity

Jumio identity verification leverages AI, machine learning, face-based biometrics and certified liveness detection to quickly and accurately verify the digital identity of remote users. The end user just needs to capture a picture of their ID with a smartphone or webcam, followed by a selfie.
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Achieve low FAR and FRR

For Jumio, FAR and FRR rates are being optimized through a combination of informed AI, biometrics, OCR and biometrics, leveraging our global experience to deliver industry-leading accuracy rates.
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Provide periodic reviews and audits

Jumio conducts monthly audits of our verification transactions to ensure applications continue to perform as intended and provides standard reports of verification transactions to support audits.

Supported Malaysia
ID Documents

Malaysia Passports

Jumio automatically extracts data from Malaysian passports and checks:

  • Security features
  • Known forgeries
  • Layout
  • Font
  • Image manipulation

Malaysia Driver’s Licenses

Jumio automatically extracts data from Malaysian driver’s licenses and checks:

  • Security features
  • Known forgeries
  • Layout
  • Font
  • Image manipulation

Malaysia ID Cards

Jumio automatically extracts data from Malaysian ID cards and checks:

  • Microprint
  • Known forgeries
  • Layout
  • Font
  • Image manipulation

Testimonials

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“As Monzo continues to grow and pursue new markets, we know that Jumio will scale with our business and continue to provide an essential service — helping Monzo create the best-possible experience for our banking customers while fighting financial crime.”

Natasha Vernier, Head of Financial Crime, Monzo

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“Our partnership with Jumio has been integral in achieving our milestones so far as an all-digital bank in the Philippines to deliver a safe and secure banking experience.”

Vijay Manoharan, CEO, CIMB Bank Philippines

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“Jumio saves us money and time, provides eKYC speed and precision, and the customer onboarding experience is superior.”

Ron Benito, Executive Vice President of International Treasury, i-Remit

Get Started

Let a Jumio expert show you how easy it can be to integrate our suite of verification solutions to your website or mobile experience. Start by requesting more information and we’ll be in touch shortly.