The Guide to AI for Online Identity Verification

How Artificial Intelligence and Augmented Intelligence Impact Verification Costs, Accuracy and the Customer Experience

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Which AI is right for online identity verification?

Some identity verification solution providers rely solely on artificial intelligence to perform ID and “selfie” checks for online identity verification, claiming it eliminates the need for human review. The truth is, AI is almost, but not entirely ready to remove humans from the identity verification process.

Artificial intelligence can’t do all the work.

That’s why there’s another AI called augmented intelligence. It takes the best of what AI has to offer at the moment and pairs it with human beings who can add the necessary color, experience and final decision-making based on the initial interpretation and data compilation of the artificial intelligence-driven machine.

In this guide, you’ll learn about the differences between artificial intelligence and augmented intelligence and how to make informed decisions when it comes to the online identity verification solution you put in place.

What you'll learn:

    • How AI is used in the online identity verification process
    • How your choice of AI impacts accuracy, cost and the customer experience
    • What to look for in an ideal solution