Gartner Report

2020 Market Guide for Identity Proofing and Affirmation

Get the Gartner report for an in-depth look at representative identity proofing solutions and key buying considerations.

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What You’ll Learn:

  • How Fraud Detection and Authentication are Converging
  • Why Data Breaches are Rendering the Checking of Static Data Obsolete
  • How Digital Transformation is Accelerating Further Due to COVID-19
  • Why Orchestration of the Identity Proofing Process Has Become a Critical Requirement

The Evolving Identity Proofing Market

Because nearly every component of modern life embraces digital channels, the need to obtain confidence in the identities of customers, citizens, partners and employees through remote interactions continues to grow.

Identity proofing is the combination of activities during an interaction that brings an identity claim within organizational risk tolerances, such that:

  • The real-world identity exists.
  • The individual claiming the identity is, in fact, the true owner of that identity and is genuinely present during the process.

Identity proofing traditionally focuses on use cases in which an organization is interacting with someone for the first time. Examples include account opening, registration, application or enrollment.

Strategic Planning Assumptions

In the 2020 Market Guide for Identity Proofing and Affirmation, Gartner includes several strategic planning assumptions and predictions that can be used to base your organization’s strategic plans.


"By 2022, 80% of organizations will be using document-centric identity proofing as part of their onboarding workflows, which is an increase from approximately 30% today."

- Gartner


"By 2022, more than 95% of RFPs for document-centric identity proofing will contain clear requirements regarding minimizing demographic bias, an increase from fewer than 15% today.""

- Gartner


"By 2023, 75% of organizations will be using a single vendor with strong identity orchestration capabilities and connections to many other third parties for identity proofing and affirmation, which is an increase from fewer than 15% today."

- Gartner