Because nearly every component of modern life embraces digital channels, the need to obtain confidence in the identities of customers, citizens, partners and employees through remote interactions continues to grow.
Identity proofing is the combination of activities during an interaction that brings an identity claim within organizational risk tolerances, such that:
Identity proofing traditionally focuses on use cases in which an organization is interacting with someone for the first time. Examples include account opening, registration, application or enrollment.
In the 2020 Market Guide for Identity Proofing and Affirmation, Gartner includes several strategic planning assumptions and predictions that can be used to base your organization’s strategic plans.