Because nearly every component of modern life embraces digital channels, the need to obtain confidence in the identities of customers, citizens, partners and employees through remote interactions continues to grow.
According to a recent report from Gartner, identity proofing is key to establishing that trust.
"Identity proofing is the combination of activities during an interaction that brings an identity claim within organizational risk tolerances, such that:
- The real-world identity exists.
- The individual claiming the identity is, in fact, the true owner of that identity and is genuinely present during the process."
"Identity proofing traditionally focuses on use cases in which an organization is interacting with someone for the first time,” the report states. “Examples include account opening, registration, application or enrollment. Emerging use cases involve high-risk events such as credential recovery."