With the rise of digital banks and fintechs across the APAC region, the race is now on to acquire new customers. Customer experience built on new, innovative product offerings will become a key differentiator. On the other hand, growing financial crime threats mean that regulators will continue to tighten their AML/KYC requirements. It is imperative for financial institutions (FIs) to consider the diverse operational and regulatory landscape when designing their eKYC processes to offer better remote onboarding experiences while ensuring AML/KYC compliance.
In this report, we look at how the nature of financial crime is changing across Asia and the eKYC approaches taken by FIs to fight financial crime and deliver a positive online onboarding experience.
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