Telehealth and Online Identity Verification

How to Create a More Inclusive Experience

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One Centers for Disease Control and Prevention (CDC) report found that telehealth visits more than doubled at the start of the pandemic, with a 154% increase in virtual visits during the last week of March 2020, compared to the same time period in 2019. Prior to the pandemic, just 14% of Americans tried telehealth. Since the COVID-19 outbreak, that number increased by 57%, and for those with a chronic illness it increased by 77%, according to Doximity’s 2020 State of Telemedicine Report.

Telehealth has been essential to keeping people healthy and safe during the pandemic, and it has great potential to increase healthcare access for older adults in the future. However, it can also be stressful for those with an aversion to the idea of using technology to speak with their doctor.

Read this e-book to learn how your healthcare organization can improve the telehealth experience for all patients while enhancing security through online identity verification.

Complete the form on this page to request immediate access to the e-book.

What you'll learn:

    • How Telehealth Has Evolved During the COVID-19 Pandemic
    • Barriers to Telehealth for Older Adults
    • 5 Ways to Create a More Inclusive Experience
    • The Role of Online Identity Verification