Video Verification
Safely and securely onboard remote banking customers online with two-way video-based verification while ensuring KYC/AML compliance.
Remote Customer Onboarding for Banks and Financial Institutions
Banks and other financial institutions in a number of European, Latin American and Asian countries are allowed to use a video-based customer identification process for KYC, enabling these institutions to remotely onboard customers instead of requiring them to physically visit a branch office. Moreover, we expect other industries such as online gaming to require video verification in the near future.
Convert more customers and dramatically reduce abandonment rates.
Stop fraudsters and money launderers from the start, and keep them out.
Meet strict requirements for AML and KYC compliance.
3 Modes of Video Verification
Assisted
In the assisted mode, customers are identified through video assistance technology with dedicated or shared agents that interact in real-time via browser or mobile.
Unassisted
In unassisted mode, your customers will independently capture a video of their identity documents, take a picture of their face and perform a liveness test without an online agent. Verification happens through a combination of AI and expert review.
Platform Only
If you choose to use our platform, customers are identified and verified through video assistance technology staffed by your agents.
How It Works
Financial institutions verify customers through live video interviews along with identity document verification and biometric authentication. AI-based solutions such as facial recognition and liveness detection technology ensure the physical presence of the individual as well.
1
The customer shares their government-issued ID and a real-time selfie with a video agent or through the platform.
2
These images are sent to Jumio’s API, and Jumio checks the validity of the ID and the identity of the customer.
3
Jumio Video Verification performs a liveness detection check (either by agent or platform) to determine if the customer is physically present and provides definitive verification results to our business customers to complete the onboarding process.
4
The entire process is recorded and provided to the financial institution as evidence of KYC compliance.
See Video Verification in Action
Product Highlights
Fraud Deterrence
The video-based eKYC process combines human interaction, machine learning and AI-powered software, creating a powerful deterrent for cybercriminals who do not wish to show their faces when attempting to commit a crime.
Simplify Customer Onboarding
Easy to use and easily integrates into your new account onboarding workflow. Replace the tedious process of physically verifying documents in person with a more efficient, cost-effective online solution.
Custom Solutions
The choice is yours — use the Video Verification platform on its own or tap into the expertise of our agents. You can also shield your digital assets and record all the necessary evidence in a qualified way, ensuring that all data captured during the video verification sessions is securely preserved.
Convert Good Customers
Confidently verify your users without unnecessary friction with a much more efficient process compared to in-person customer verification.
Meet Compliance Mandates
Comply with regional and international AML and eKYC mandates by screening applicants to help block individuals involved in money laundering and other financial crime, backed by a defensible video-based audit trail.
Security
All data is transmitted and stored with strong AES 256-bit encryption. Jumio is PCI-DSS Level 1 compliant.
Use Cases
New Account Onboarding
Fraud Detection & Prevention
AML & KYC Compliance
detection
Ongoing User Authentication
Account Recovery & Troubleshooting
Get Started
Let a Jumio expert show you how easy it can be to integrate our suite of verification solutions to your website or mobile experience. Start by requesting more information and we’ll be in touch shortly.