2020 Digital Transformation Summit

Online customer acquisition is critical for financial institutions and fintech companies of any age and size to thrive in this competitive digital economy. Today, consumers are expecting frictionless and faster access to digital transactions while also demanding security and data privacy. This webinar will discuss the misperceptions of eKYC and the key strategies and best practices of designing an efficient, secure and customer-centric digital onboarding workflow.

It’s pretty clear that COVID-19 caught most banks and financial institutions flat-footed. Over the last several months, Financial Institutions have been scrambling to digitize their operations. In fact, some are probably moving too fast in their haste and making mistakes that could cost their institutions down the road. Others are still overly reliant on branch offices and require consumers to visit a branch to finish transactions that were initiated online. Now’s the time to go fully digital, but to do so prudently.

In the world of identity proofing, there are data-centric approaches and there are ID-centric approaches. Data-centric approaches rely on static data (e.g., a person’s self-reported name, address and Social Security number) and this information is corroborated against a third-party database to “verify” a person’s real-world identity. Unfortunately, these methods are no longer reliable thanks to recent data breaches, the dark web and social engineering where fraudsters can access PII data and impersonate legitimate consumers.

The proliferation of technology has continued to accelerate. New solutions can go from bleeding edge innovation through testing and adoption in mere months. But, as we stand at the beginning of another decade, what technologies are yet to appear? What technologies will fizzle out and which technologies are yet to reach their full potential? Sync Money, Tide and Jumio discuss the technologies on the horizon and how traditional banks, challenger banks and disruptor companies are utilizing the tools.

Digital Transformation has been an ongoing strategic venture for a number of traditional industries like banking and financial services, as well as new emerging markets such as shared services, including mobility and accommodation. However with huge parts of the world in complete lockdown for a large part of 2020, other industries and services who previously did not necessarily need a digital transformation strategy have had to rethink their online approach.

Learn about today's KYC landscape and how banks are leading the way with digitization and customer experience.

Our panelists discuss how to prepare against current challenges organizations face regarding KYC and 5th AML Directive. They also cover how to get ready for the upcoming 6th AML Directive and address technology concerns common to traditional KYC processes.